Meridian Home Service Pros is operated by Meridian Home Service Pros LLC (“Meridian,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of Meridian’s website and your requests for quotes, communications, and services. By using the website or requesting service, you agree to these Terms.
Website use
You may use this website only for lawful purposes. You agree not to interfere with its operation, attempt unauthorized access, submit false or misleading information, or misuse its content. Website content is provided for general information and may change without notice.
Quotes, scheduling, and services
A website request is not a confirmed appointment or binding price. Final scope, price, timing, access requirements, payment terms, service plan, and any service-specific conditions will be confirmed separately. You are responsible for providing accurate property information and reasonable access to the work area.
Weather, site conditions, safety concerns, property conditions, or circumstances outside our control may require rescheduling or changes to the proposed work.
SMS messaging terms
Meridian offers an optional service-related SMS program for individuals 18 years of age or older. You may choose service-related messages about quote follow-ups, appointment confirmations and reminders, scheduling, technician arrival, service updates, and customer support. We do not send marketing or promotional text messages.
- Consent to SMS is not a condition of purchasing services.
- SMS consent is optional and unchecked by default. By opting in, you confirm you are at least 18 years old.
- Message frequency varies based on your requests and selections.
- Message and data rates may apply.
- Reply STOP to cancel messages at any time.
- Reply HELP for assistance or contact Schedule@meridianhomeservicepros.com or (361) 558-2334.
After you reply STOP, we may send one final confirmation message. You may opt back in through a future consent form. Carriers are not liable for delayed or undelivered messages.
Privacy
Our Privacy Policy explains how we collect and use information, including mobile information and SMS consent records. It is incorporated into these Terms.
Disclaimers and limitation of liability
To the extent permitted by law, the website is provided “as is” without warranties of uninterrupted availability or error-free operation. Meridian is not responsible for indirect, incidental, special, or consequential damages arising from website use. Nothing in these Terms limits rights or remedies that cannot legally be limited.
Changes and governing law
We may update these Terms periodically. The effective date above identifies the latest version. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Contact us
Questions about these Terms can be submitted through our contact form, by email at Schedule@meridianhomeservicepros.com, or by phone at (361) 558-2334.